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错误 #391

Re:转发: Order Status page is incomplete

由 liuliguo liuliguo 在 超过 2 年 之前添加. 更新于 超过 2 年 之前.

状态:
新建
优先级:
普通
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开始日期:
2021-11-29
计划完成日期:
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描述

Hi Frank,

目前有个小问题需要帮忙修改，#359以下字段做一个更新。谢谢！

现有字段：
THIS IS A CORRECTION FROM SAL#______, INV_____. WE HAVE BILLED AND SHIPPED PARTS MISSING FROM YOUR ORDER.
CREDIT HAS BEEN ISSUED ON THE ORIGINAL INVOICE FOR PARTS NOT RECEIVED. PLEASE ACCEPT OUR APOLOGIES FOR THE SHORTAGE.

更新后：
THIS IS A CORRECTION FROM SAL#, INV#. WE HAVE BILLED AND SHIPPED PARTS MISSING FROM YOUR ORDER.
CREDIT HAS BEEN ISSUED ON THE ORIGINAL INVOICE FOR PARTS NOT RECEIVED. PLEASE ACCEPT OUR APOLOGIES FOR THE SHORTAGE.

#1

由 liuliguo liuliguo 更新于 超过 2 年 之前

  • 主题 从 Re:转发: #359 转发: Shortage process change 变更为 Re:转发: Order Status page is incomplete

刘老师，
WEB1011632537160870 ，单据是提交状态，没有生成任何下有单据。订单状态查询接口，返回的json报文，数据取自于so及其下有单据，所以返回值几乎都是null。

------------------ Original ------------------
From: "liguo_liu"<>;
Date: Thu, Oct 14, 2021 10:08 AM
To: "王鑫"<>; "陆燕龙"<>;
Cc: "范杰"<>; "muzi_zhang"<>;
Subject: 转发: Order Status page is incomplete

王鑫，

帮忙看下这个order status中这个WEB1011632537160870 订单返回的问题。

谢谢
刘利国

发件人: Randy Jonas [mailto:]
发送时间: 2021年10月14日 5:56
收件人: ; dl_Teams_Next_Gen_Cart; Draco Lu
主题: Order Status page is incomplete

Hi Frank, below is the incident open by Draco, asking why user is not see the order review page for a particular web order, but able to see the order in the order history page. Currently we are getting back the order number in the Order History Response with kingdee id of 307996 . But the Order Status Record coming back from kingdee for the OrderId of WEB1011632537160870 is incomplete. Below is the response for kingdee with the OrderId of WEB1011632537160870.

This is the kingdee API response that I’m getting and kiran has verified that we are get the same response in soap UI as well. He see we are getting order Info but not the order status information. Frank can this response be fixed, Please advise.

{
"shipment": [ {
"soId": "wYkAAANM0YrEikI6",
"soNo": "WEB1011632537160870",
"purReceiveId": null,
"purReceiveNumber": null,
"expressNo": null,
"orderStatus": {
"paymentConfirmed": null,
"orderConfirmed": null,
"shippedFromDKUS": null,
"custClearProc": null,
"shippedFromCLC": null,
"vatInvSent": null,
"sfSigninDatetime": null,
"sfOrderDateTime": null,
"cancelled": null
},
"upsNo": null,
"shipmentEntry": [],
"emsNo": null,
"vatInvoiceURL": null,
"invoiceNum": null
}
],
"status": "SUCCESS",
"errMsg": null
}

Randall Allen Jonas
Senior Software Developer
DIGI-KEY ELECTRONICS
701 Brooks Ave South
Thief River Falls, MN 56701 USA
+1 218 681 8000 x12556 (local)
+1 800 338 4105 x12556 (direct)
612 760 2315 (cell)

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